What’s Included (Deliverables)
1. Entity Structure & Regulatory Compliance Setup
Guidance on entity separation for in-network vs. OON operations
Ownership structure review (state-specific corporate practice laws)
Compliance check for federal/state OON requirements
NSA/IDR compliance architecture
Good Faith Estimate templates and workflows
Financial liability disclosure packets for patients
2. Financial & Reimbursement Strategy
OON fee schedule design (UCR data, competitive benchmarks)
High-value CPT mapping for specialty services
Upfront collections and financial counseling workflows
Superbills, pre-payment structures, and member packages
Comparative revenue modeling vs. Medicare and commercial rates
3. Operational Infrastructure Build
Full practice operations roadmap (front desk → billing → appeals)
EMR/PM setup guidance and workflow design (ECW, Charm, Athena, or preferred system)
Staff role definitions, SOPs, and onboarding checklists
Scheduling templates for OON visit types
Call center and patient communication scripts
4. Billing & Revenue Cycle Setup
Clean claims and charge capture design
Authorization requirements matrix
Coding integrity review and OON-specific modifiers
WC/PIP/IDR appeal workflows (if applicable)
AR management and 90-day playbook
Reporting dashboards (NCR, AR aging, denial rate, cash acceleration)
5. Marketing & Growth Foundation
Website & branding review (or creation support)
Affluent-patient targeting strategy (40–55 demographic focus)
Digital presence setup and online reputation guidance
Optional: concierge membership design add-on
Timeline
A structured 12-week execution cadence:
Weeks 1–2: Entity structure, compliance, financial strategy
Weeks 3–6: Operational workflow build, staff alignment
Weeks 7–10: Revenue cycle implementation & QA
Weeks 11–12: Pre-launch readiness, final testing, go-live